CVE-2024-28987

SolarWinds Web Help Desk: Hardcoded Credential

As of , CVE-2024-28987 in SolarWinds Web Help Desk is on CISA's list of exploited vulnerabilities: CISA listed it on . Our patch-first group: Patch this week.

Exploited
Yes: CISA listed it on 15 October 2024
US federal deadline
5 November 202421 days after CISA listed it. US federal civilian agencies must fix it by then.
Used in ransomware campaigns
Not known to CISA
EPSS score
0.93Higher than 99% of the CVEs EPSS scores. EPSS estimates the chance of exploitation activity in the next 30 days.
EPSS when listed
0.94 on 15 October 2024EPSS on the day CISA listed it.
Public exploit
1 Metasploit module
Fix
Vendor advice: www.solarwinds.comLinks below, from CISA's entry.

What CISA says to do

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

CISA's required action

What the flaw is

SolarWinds Web Help Desk contains a hardcoded credential vulnerability that could allow a remote, unauthenticated user to access internal functionality and modify data.

CISA's description

The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.

The CVE record's description, from SolarWinds

CVE published
21 August 2024
Assigned by
SolarWinds
CVSS
9.1 Critical (CVSS 3.1, from the CNA)
CWE-798
Use of Hard-coded Credentials
CISA SSVC, exploitation
active
CISA SSVC, automatable
yes
CISA SSVC, technical impact
total

Timeline

  1. The CVE record was published.
  2. CISA added it to its list of exploited vulnerabilities.
  3. The US federal deadline to fix it.

Public exploits

Facts from Metasploit's module list and Exploit-DB's index; we never copy exploit code.

  • Metasploit: SolarWinds Web Help Desk Backdoor (CVE-2024-28987)auxiliary module, rank normal

Web Help Desk: other exploited entries

VulnerabilityProductOur groupListedDeadlineEPSS
CVE-2025-26399Deserialization of Untrusted DataSolarWinds Web Help DeskPatch nowRansomware use, listed within a year0.90
CVE-2025-40536Security Control BypassSolarWinds Web Help DeskPatch this weekMetasploit module; EPSS 0.740.74
CVE-2025-40551Deserialization of Untrusted DataSolarWinds Web Help DeskPatch this weekMetasploit module; EPSS 0.840.84
CVE-2024-28986Deserialization of Untrusted DataSolarWinds Web Help DeskPatch this weekEPSS 0.850.85

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