CVE-2021-44077

Zoho ManageEngine ServiceDesk Plus (SDP) / SupportCenter Plus: ManageEngine ServiceDesk Plus Remote Code Execution

As of , CVE-2021-44077 in Zoho ManageEngine ServiceDesk Plus (SDP) / SupportCenter Plus is on CISA's list of exploited vulnerabilities: CISA listed it on . Our patch-first group: Patch this week.

Exploited
Yes: CISA listed it on 1 December 2021
US federal deadline
15 December 202114 days after CISA listed it. US federal civilian agencies must fix it by then.
Used in ransomware campaigns
Not known to CISA
EPSS score
0.93Higher than 99% of the CVEs EPSS scores. EPSS estimates the chance of exploitation activity in the next 30 days.
EPSS when listed
Not availableCISA listed it before 4 February 2022, where the EPSS files we read begin.
Public exploit
1 Metasploit module
Fix
No vendor link in CISA's entry

What CISA says to do

Apply updates per vendor instructions.

CISA's required action

What the flaw is

Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution

CISA's description

Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.

The CVE record's description, from mitre

CVE published
29 November 2021
Assigned by
mitre
CVSS
9.8 Critical (CVSS 3.1, from CISA-ADP)
CWE-306
Missing Authentication for Critical Function
CISA SSVC, exploitation
active
CISA SSVC, automatable
yes
CISA SSVC, technical impact
total

Timeline

  1. The CVE record was published.
  2. CISA added it to its list of exploited vulnerabilities.
  3. The US federal deadline to fix it.

Public exploits

Facts from Metasploit's module list and Exploit-DB's index; we never copy exploit code.

  • Metasploit: ManageEngine ServiceDesk Plus CVE-2021-44077exploit module, rank excellent

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