CVE-2021-37415

Zoho ManageEngine ServiceDesk Plus (SDP): ManageEngine ServiceDesk Authentication Bypass

As of , CVE-2021-37415 in Zoho ManageEngine ServiceDesk Plus (SDP) is on CISA's list of exploited vulnerabilities: CISA listed it on . Our patch-first group: Patch this week.

Exploited
Yes: CISA listed it on 1 December 2021
US federal deadline
15 December 202114 days after CISA listed it. US federal civilian agencies must fix it by then.
Used in ransomware campaigns
Not known to CISA
EPSS score
0.99Higher than 99% of the CVEs EPSS scores. EPSS estimates the chance of exploitation activity in the next 30 days.
EPSS when listed
Not availableCISA listed it before 4 February 2022, where the EPSS files we read begin.
Public exploit
None foundNeither Metasploit nor Exploit-DB lists one.
Fix
No vendor link in CISA's entry

What CISA says to do

Apply updates per vendor instructions.

CISA's required action

What the flaw is

Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authentication

CISA's description

Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authentication.

The CVE record's description, from mitre

CVE published
1 September 2021
Assigned by
mitre
CVSS
9.8 Critical (CVSS 3.1, from CISA-ADP)
CWE-306
Missing Authentication for Critical Function
CISA SSVC, exploitation
active
CISA SSVC, automatable
yes
CISA SSVC, technical impact
total

Timeline

  1. The CVE record was published.
  2. CISA added it to its list of exploited vulnerabilities.
  3. The US federal deadline to fix it.

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